AOBEN Refund & Shipping Policy

Welcome to AOBEN! Your satisfaction is our top priority, and we are fully committed to providing you with a seamless, worry-free shopping experience.

Refund Policy

1. Contact Customer Support

Reach out to AOBEN support team via Contact Us page or WhatsApp. Provide your order number and the reason for return within five days. For damaged or defective items, please include clear photos or videos.

2. Case Review

Our AOBEN support team will review your request within 24 hours and propose a solution.

3、Cancel Order

You can cancel the order before it has been shipped, and the refund will be returned to the original account. Once the order has been shipped, it cannot be cancelled.

4. Refund

Once received at our warehouse, refunds are processed within 48 hours.

Shipping Policy

For any questions, reach us via the Contact Us or WhatsApp. We will respond within 24 hours.